How TÈMAK handles your data.
LAST UPDATED · MAY 2025
We collect information you provide directly to us, including your name, email address, and purchase information when you place an order or subscribe to communications. We also collect browsing data automatically — such as your IP address, browser type, pages visited, and time spent on our site — to help us understand how you interact with TÈMAK.
Your data is used to process and fulfil orders, send you order confirmations and updates, and respond to your enquiries. We also use it to improve our site experience and, where you have opted in, to send you communications about new products and rituals from the TÈMAK ecosystem.
Your personal data is stored securely and is accessible only to authorised personnel within TÈMAK and Chabi Craft. We do not sell, rent, or trade your personal information to any third party. Data may be shared with trusted service providers strictly for the purpose of operating our business — for example, payment processors and delivery partners — under confidentiality agreements.
We use essential cookies to ensure the site functions correctly, and analytics cookies to understand how visitors engage with our pages. You can manage your cookie preferences at any time through your browser settings. For full details, see our Cookie Policy.
You have the right to access, correct, or delete the personal data we hold about you at any time. You may also object to how we process your data or request that we restrict certain uses. To exercise any of these rights, contact us and we will respond within a reasonable timeframe in accordance with applicable South African privacy law.
For any privacy-related enquiries, please reach us at privacy@temak.co.za. We take your privacy seriously and will respond promptly.